How can we assist?

We have provided answers to the most frequently asked questions about digital banking in the short videos and FAQs below.

You may also contact our digital banking hotline or your client advisor for more information

Emergency Hotline

If you receive SMS alerts/notifications where you have not initiated or authorized, please call our support at:

Monday - Friday: 9am – 5.30pm

+65 6495 4705 (Singapore)

Hotline available from:

Monday - Friday: 7am - 8pm
Saturday: 9am - 5pm

+65-6495 8333
 

Video guides

Access App registration

Login with Access App

UBS Securities Trading

UBS Account Transfer

First time activation of Access Card

Login with Access Card

FX Trading

Huawei App Gallery

Actionable Insights

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UBS Digital Banking hotline

Available from Monday - Friday: 7am - 8pm; Saturday: 9am - 5pm