Mobile Banking

We have provided answers to the most frequently asked questions about digital banking in the short videos and FAQs below.

You may also contact our digital banking hotline or your client advisor for more information.


Mobile Banking

Whenever you login to the app, you will first need to be authenticated which will require a connection to the internet. This is for your security as none of your portfolio information is stored onto the app.

Market Insights

You have access to the latest investment views, research and market commentary from the Chief Investment Office (CIO) and Investment Products & Services (IPS) offices.

Yes, you may download articles or you can contact your Client Advisor for the full article.


You can set up push, SMS and e-mail notifications via UBS Mobile Banking. 

Simply follow these steps:

  1. Open the menu and click 'Push notifications'
  2. Log in using your Access Card 
  3. Add new rules under 'Manage rules'.

4. Select the event and type of notification you would like to receive. Click 'Save'.

You have successfully set up your notifications.


iOS 6.1 or later
Android 4.4 and up

No, UBS Wealth Management clients are offered the use of UBS Mobile Banking app without any subscription charges.

Emergency Hotline

If you receive SMS alerts/notifications where you have not initiated or authorized, please call our support at:

Monday - Friday: 9am – 5.30pm

Hotline available from:

Monday - Friday: 7am - 8pm
Saturday: 9am - 5pm

We are here to help you

UBS Digital Banking hotline

Available from Monday - Friday: 7am - 8pm; Saturday: 9am - 5pm