UBS Wealth Management Monaco Complaints process

We are here to help

We want to make sure you are completely happy with the service we give you. If you are not, we will do everything we can to deal with any problems. We will:

  • treat you fairly
  • respond promptly
  • investigate your complaint impartially

How to complain

You can complain however you feel comfortable: by letter, by e-mail (complaintsmanagement_monaco@ubs.com) or by speaking to any contact at UBS (+377 9315-5815). You can contact the Complaints Handling Unit directly:

The Complaints Handling Unit
UBS (Monaco) S.A.
10/12 Quai Antoine 1er
98000 Monaco

What happens when you complain

These are the main steps.