Corporate Actions
Answers to frequently asked questions about Corporate Actions.
Digital Banking
Answers to frequently asked questions about Corporate Actions.
Provided it is possible to change instructions for a specific event, go to “Mailbox > Corporate Actions” in E-Banking and then click “Delete” under the relevant instruction in the “Completed” tab. Once you’ve deleted the instruction, issue a new one.
Once your instruction has been processed, you will receive a separate statement. This will be sent by postal mail or electronically, depending on your preferences.
You will receive a notification in E-Banking when there is a new corporate action. We will also inform you by push notification, SMS or e-mail. Choose how you prefer to be contacted in the “Notification” settings.
Yes. We will send you a reminder three days before the deadline. Choose how you prefer to be contacted in the “Notification” settings.
In E-Banking, go to "Mailbox > Corporate Actions > Completed".
If you haven’t issued any instruction(s) by the deadline, the default option will be applied. The default option varies depending on the Corporate Action Event: in the case of optional dividends, for example, it can mean “Settlement in cash”, but in the case of offers “No action to be taken”.
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