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Your journey to UBS

  • Information

    In the summer of 2024, we informed you about the merger of Credit Suisse with UBS and gave you an initial insight into the process.

  • Preparation

    We will arrange everything for a smooth transfer and inform you in detail.

  • Transfer

    Your banking relationship will be transferred. You will find information on the exact date and procedure in the corresponding letter.

  • Completion

    After the transfer, your banking relationship will be fully transferred to UBS, and we look forward to welcoming you.

Amended terms and price lists

Please familiarize yourself with the contractual adjustments to your banking relationship. You can view the adjusted terms and the price lists for your products and services after the transfer online using the personal access code from our letter.

You can find the price lists in the chapter on amendments subject to right of objection.

Still have questions?

What you can expect from us

Protect yourself from fraud

We will never ask you to disclose your personal details or transfer money to another account. In preparation for the transfer, we will contact you exclusively by mailed letter or Credit Suisse Online & Mobile Banking. Always check whether you are really on ubs.com or whether the letterhead contains your personal client number.

Fraud attempts can happen at any time: be careful if you receive unsolicited requests by e-mail, text message or telephone.

Contact us

If you have any questions, please do not hesitate to contact us by telephone. You will find the number in your client letter.