Your Journey to UBS

  • Information

    In the summer of 2024, we informed you about the merger of Credit Suisse with UBS and gave you an initial insight into the process.

  • Preparation

    We are doing everything we can to ensure a smooth transition and to inform you about the transfer in detail.

  • Transfer

    Your banking relationship will be transferred. You will find information on the exact date and procedure in the corresponding letter.

  • Completion

    After the transfer, your banking relationship will be fully transferred to UBS, and we look forward to welcoming you.

Participation Plans FAQs

Protect yourself from fraud

We will never ask you to disclose your personal details or transfer money to another account. In preparation for the transfer, we will contact you exclusively by letter or Credit Suisse Online & Mobile Banking. Always check that you are really on ubs.com and that the letterhead contains your personal client number.

Fraud attempts can happen at any time: be careful if you receive unsolicited requests by e-mail, text message or telephone.