Please be aware of scams where people or firms unconnected to UBS, or unauthorised and unrelated persons purporting to be UBS personnel, may approach members of the public via calls, emails or social media channels to pitch for a fraudulent investment schemes (e.g fake UBS corporate bonds or fixed income products), to obtain personal information, or to provide unauthorised payment confirmations with the objective of enticing you to send money to a fraudulent account. UBS would like to remind our clients and members of the public that our emails always come from addresses in the form of “@ubs.com”. If you are unable to verify someone who contacts you and confirm their connection with UBS, please do not provide these individuals with your personal/corporate data or respond to any fund transfer request. Please do not open hyperlinks, attachments and QR codes from any unfamiliar sources and do not respond to requests to login in or reveal access or account details. Note we do not send emails with links or QR codes to login pages such as e-banking and will never ask you for an e-banking contract number or pin.

What to do if you suspect you have become a victim of fraud

If you suspect you are a victim of fraud, please file a report with your local police and contact your account bank urgently.  You may also refer to the following links:

• ASIC
• Phishing and Smishing
• Cybersafe
• ACCC ScamWatch

Tips to protect yourself against becoming a victim of fraud

Visit UBS CyberSafe to learn more about Cyber Risks and how to better protect yourself. The Australian Government also provides information on fraud prevention.