Please be aware that the integration of Credit Suisse and UBS may see fraudsters attempting to contact our clients, purporting to be from our organisation or selling fake investment schemes from our entities. This could be a means to obtain your information or to trick you into sending money to a fraudulent account. Please be vigilant if you are contacted by an unknown party. UBS and Credit Suisse entities will never contact you by email, SMS or telephone with new bank account details or to ask you to login or reveal access or account details. We do not send emails with links to login pages such as e-banking and will never ask you for an e-banking contract number or pin. Before transferring money or sharing personal details, please contact only your usual UBS or Credit Suisse advisor or Client Services team; or if it is your first experience, contact UBS on +61 29324 3100.
We have been made aware of scams where unauthorised and unrelated persons purporting to be UBS personnel are approaching members of the public via calls, emails or social media channels to pitch for a fraudulent investment scheme, to obtain personal information, or to provide unauthorised payment confirmation. UBS would like to remind our clients and members of the public that our emails always come from addresses in the form of “@ubs.com” only. If you are unable to verify such persons’ identities and confirm their connection with UBS, please do not provide these individuals with your personal/corporate data or respond to any fund transfer request. Please do not open hyperlinks, attachments and QR codes from any unfamiliar sources. Please note that UBS Australia is servicing clients through its Investment Bank or Asset Management businesses – be wary of unsolicited contacts purporting to be UBS Wealth Management advisors.
What to do if you have become a victim of fraud
If you suspect you are a victim of fraud, please file a report with your local police.