Answers to the most frequently asked questions.

You will find the answers to the most frequently asked questions in connection with UBS e-banking Singapore in the following FAQ or in the user instructions. You can also contact our helpline or your client advisor for more information.

The Access Card Display PIN cannot be reset or reissued.
If you forget your PIN or have blocked it after 3 incorrect attempts, the card will need to be replaced
 

Please call you client advisor or our UBS e-banking helpline for assistance:
Hong Kong:     +852 2971-7111
Singapore:       +65 6495-8333

Report the loss of your Access Card without delay to the support, who will immediately block access to your account, and provide you with a replacement card.
 

You can call our UBS e-banking helpline for assistance:
Hong Kong:     +852 2971-7111
Singapore:       +65 6495-8333

You should always logout from your e-banking session before moving away from your computer. This ends your e-banking session and prevents any unauthorized access to your data and performing fraudulent transactions.

Support  

You can call our UBS e-banking helpline for assistance:
Hong Kong:     +852 2971-7111
Singapore:       +65 6495-8333

Video Tutorials

We have some short videos to introduce you to our new e-banking. Click on the links to watch the video.

How to Login:

What's New?

User Guides

Some easy-to-follow guides for your assistance.