Getting started

Take full advantage of UBS’s Digital Banking on your Mobile, Desktop and Tablet

Things you need Contact your client advisor to help arrange delivery and start your digital banking journey. For security reasons, each item will be delivered separately.

To start Digital Banking you only need three items

1. Access Card

This is the security token for login, keep it safe

2. Contract number

You’ll need the contract number for login, please keep it safe.

3. Access Card PIN

For security token activation


Start from your Access Card

Start from your Access Card

Activate your Access Card in 3 steps

Step 1:
Get the initial Access Card PIN from the PIN mailer. Enter and press confirm (green tick).

Step 2:
Setup your own PIN and press confirm (green tick). Your PIN must be a combination of numbers and letters, from 6 to 11 characters.

Step 3:
Re-enter your PIN and press confirm (green tick) to complete. Please safeguard and remember your new PIN as you are required to input it whenever you use the Access Card.

Log in with Access Card

Log in to UBS Digital Banking via mobile, desktop or tablet

Step 1:
On login screen, enter the contract number and press   login.

Step 2:
Turn on the Access Card with your card PIN. Key in the code from login screen into the card.

Step 3:
The Access Card generates a new code and input the code back to login screen. Login is completed!


For faster login, activate your Access App

Activate Access App for faster login

Before we start, you need to…

Step 1:
Note down the last 5 digits serial number on your Access Card

Step 2:
On the Access App setup screen, enter the Contract Number and continue.

Step 3:
Turn on the Access Card with your card PIN. Key in the code from Access App screen followed by the last 5 digits you noted down earlier into the card.

Step 4:
Enter the new code generated by the Access Card into the mobile screen. Now you can set up a password for Access App for your next login.

Log in with Access App

Faster login with Access App to UBS Digital Banking on mobile, desktop or tablet

QR code login to E-banking (desktop or tablet):

Step 1:  
Enter Contract Number on Login screen. Select Access App as the login method.

Step 2:  
Launch the Access App and use it to scan the QR code.

Step 3:  
Enter the Access App password to complete login.

Login to Mobile Banking:

Step 1:  
Enter Contract Number on Login screen. Select Access App   as the login method.

Step 2: 
Your Access App will launch automatically. Key in the Access App password to complete login.


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