How can we assist?

We have provided answers to the most frequently asked questions about digital banking in the short videos and FAQs below.

You may also contact our digital banking hotline or your client advisor for more information

Hotline available from:

Monday - Friday: 7am - 4am
Saturday: 9am - 5pm


Video guides

Access App registration

Login with Access App

UBS Securities Trading

First time activation of Access Card

Login with Access Card

Password set up

Touch ID set up

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UBS Digital Banking hotline

Available from Monday - Friday: 7am - 4am; Saturday: 9am - 5pm