Keeping your access secure
Using sophisticated authentication and encryption technology, UBS Digital Banking ensures that you enjoy convenient and secure access to your accounts. UBS security practices are designed to safeguard your data and privacy online.
Complete peace of mind
For confidentiality, data transferred between you and UBS Digital Banking is subject to 256-bit Secure-Socket Layer (SSL) encryption. Even if your data is intercepted, it will be unreadable.
For your security, login information on your Access Card cannot be copied. Safeguard your Access Card at all times. Do not allow anyone to keep, use or tamper with your Access Card. Do not reveal any code generated by your Access Card to anyone. Do not divulge the card number printed on your Access Card to anyone.
Three incorrect PIN entries will permanently deactivate the Access Card. Should you require any assistance, please contact our e-banking Hotline.
Keep your PIN confidential at all times. Do not reveal it to anyone, including UBS staff or law enforcement agents. Nobody at UBS will ever ask you for your PIN.
Dispose of your initial PIN information once you have used it. After memorizing your new PIN, do not write it down or store it anywhere. Your PIN should not use the same character more than twice. Do not base your PIN on your contract ID, birth date, telephone number, identification number, or any other personally identifiable information. Change your PIN regularly. Do not reuse the same PIN over time. Do not use the same PIN for different websites, applications or services, particularly when they relate to different entities.
Change your PIN immediately if you suspect that someone else knows it or if you suspect that any unauthorized access has occurred.
Automatic time out
If you have been logged in for 10 minutes with no activity, your session will be automatically terminated.
Before entering your contract ID, ensure that the website you are visiting is using a secure connection and belongs to UBS. The security of the connection can be verified by checking that the URL displayed in the "Address" bar on the browser begins with https:// and whether the site belongs to UBS.com by confirming that the URL has the domain "ubs.com".
If you receive any SSL Certificate related warnings, please check the authenticity of website, clear the cache, and reopen your browser window to try again. You can also try navigating to the Login page from the UBS main website: www.ubs.com. If the error persists or if you suspect the site is not secure, please contact the UBS e-banking Hotline immediately.
Do not store your login details in the browser (see the general security precautions and practices section below for details on how to change this setting).
Track last login
UBS records your last login date and time, enabling you to check unauthorized account access.
A dedicated UBS Online Security Team monitors the system for irregularities around-the-clock. To protect yourself against security threats, please check carefully the alerts and notifications as well as your account statement / advice sent out by us. If you see any unusual or unauthorized transactions, please contact us immediately.