Dear Financial Intermediary

In case you are not a Financial Intermediary and are seeking support, please call the general number +41 (0) 848 848 052 or use one of the following numbers, according to your question.

Helplines/Hotlines for clients:

Service	Service	Phone number	Phone number	Opening hour	Opening hour
Service	UBS Card Center (Credit cards)	Phone number	+41 44 828 31 35	Opening hour	24/7
Service	UBS Digital Banking Support	Phone number	+41 84 884 80 64	Opening hour	24/7
Service	UBS Digital Banking Support Singapore	Phone number	+65 64 958 333	Opening hour	24/7
Service	UBS Digital Banking Support Hong Kong	Phone number	+852 29 717 111	Opening hour	24/7
Service	UBS Connect-Hotline	Phone number	+41 80 080 50 50	Opening hour	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Germany	Phone number	+49 69 217 92 233	Opening hour	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Italy	Phone number	+39 02 762 65 888	Opening hour	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Singapore	Phone number	+65 64 958 333	Opening hour	08.00am – 06.00pm CET
Service	UBS Connect-Hotline Hong Kong	Phone number	+852 29 717 111	Opening hour	08.00am – 06.00pm CET
Service	UBS AssetLink	Phone number	+41 44 235 25 00	Opening hour	07.30am – 05.30pm CET
Service	UBS KeyPort Hotline	Phone number	+41 84 880 78 48	Opening hour	08.00am – 06.00pm CET

If you are a Financial Intermediary and are looking for assistance, please fill in the contact form below.

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The data entered into this form is transmitted encrypted to UBS via the internet. Nevertheless, in order to maintain discretion, please do not include any confidential data such as account numbers. Via this form UBS does not accept any instructions for business transactions such as the opening of accounts, payment orders, trading orders, revocations of orders or authorizations, blocking of credit cards, changes of address, etc. Please contact the appropriate office or your client advisor for such transactions.

By providing your telephone number and/or e-mail address above you expressly approve UBS contacting you via telephone and/or via unsecured e-mail.

Please note: The use of e-mail can involve substantial risks such as lack of confidentiality, potential manipulation of contents or sender's address, wrong recipient, viruses etc. UBS assumes no responsibility for any loss or damage resulting from the use of e-mails. UBS recommends in particular that you do not send any sensitive information, that you do not include details of the previous message in any reply, and that you enter e-mail addresses manually every time you write an e-mail.

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This communication is issued by UBS and/or its subsidiaries and/or its affiliates ("UBS", "We").
In the context of the above form, we collect and process the information which is requested in the fields therein ("Personal Data"). We collect and process your Personal Data for the purpose of engaging in prospecting and business development and / or protecting and enhancing the UBS brand (the "Purpose"). Based on your consent, UBS may collect details of your interaction with e-mails that we send to you for client relationship management and / or business development purposes (such as whether you open e-mails and what content you are interested in), including to evaluate whether and how we may offer products, services and events that may be of interest to you. Your Personal Data may be shared with and processed by UBS Group companies and service providers to carry out the Purpose. We will retain your Personal Data for as long as required to fulfil the Purpose.
For more information about how UBS processes your data including how we protect your data, your rights in respect of your data and contact details of the Group DP Office, please refer to our Privacy statement

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