KeyLink Technical support

Scheduled KeyLink downtime

Date

Time (CET)

Activity

14.09.2019

0900-1600

September Housekeeping

28.09.2019

0900-1000

Business Continuity Test

05.10.2019

0900-1600

October Housekeeping and Business Continuity Test

12.10.2019

0800-1700

KeyLink 11.31 Release and Business Continuity Test

02.11.2019

0900-1600

November Housekeeping

16.11.2019

0800-1700

KeyLink 11.32 Release

07.12.2019

0800-1700

KeyLink 11.33 Release and December Housekeeping

System requirements

Quick installation

Java Runtime Environment (JRE)

KeyLink is based on Java technology and requires an up-to-date Java Runtime Environment (JRE) to access it. The minimum JRE required is version 1.6. In order to use the system to its best ability and for optimal support, a version of JRE 1.6.0_16 (Build 16) and higher or a direct update to the latest released version of the JRE 1.6 product family is recommended.

  • The use of beta versions is not supported

You must ensure that the default JRE on your workstation is JRE version 1.6. You may consult the java console, in order to determine the currently installed version of JRE on your workstation.

If your IT policy does not grant you access to the java console, please ask your IT support for further assistance. Should you have any questions, please do not hesitate to contact your local KeyLink relationship manager.

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Emergency