Online threats can also start in the offline world. In addition to suspicious emails, be wary of people approaching you in person or unsolicited phone calls asking for your personal information. Even if they claim to be from a reputable business or local authority. This is called social engineering.
Here are a few simple tips to stay safe against social engineering attempts:
- Always question unsolicited contact. Be alert to any unexpected contact that claims to be from a bank, credit card or online company with whom you have an account.
- Never divulge confidential information to anyone if you are unsure of who is asking for the information or the reason for the request or the reason for the request. If you are in any doubt about a communication sent in the name of UBS then please contact your client advisor / local branch office.
- If you have any doubt about a phone call you have received, tell the caller that you will call them back on the organisation’s official number. Don’t be rushed or bullied. A genuine caller won’t mind waiting for confirmation of who they are. And you’ll have peace of mind, knowing you’re not in any risk.