"Online Services" for U.S. clients Scores Big Across the Board
Online Services, a client platform for UBS's U.S. customers, received high marks in the latest GomezPro Scorecards, a leading research and benchmarking service for the financial services industry.
Online Services regained the number 1 ranking in Ease of Use and retained the top spot in Customer Confidence, while maintaining the number 2 Overall position among full service firms in the Second Quarter 2004 report. It was also listed among the top five in two other categories, Onsite Resources (number 2) and Relationship Services (number 5). These latest honors are further evidence of the overall strength of the Firm's technology platform
"Our goal is to offer our Online Services users the robust content they need, with superior usability and functionality," said Kathleen Sprague, the site manager. "These extremely competitive rankings, together with our clients' high satisfaction rankings, reflect our commitment to providing the best online experience in the industry."
UBS Online Services connects UBS Clients to a broad range of tools and resources, including updated account information, unlimited real-time quotes and research, free online bill payment and electronic funds transfer services.
To view the GomezPro Scorecards details, go to: