UBS ETF In order to proceed, you must confirm that you are a private investor based in Spain.
How to contact UBS
Phone: +352-45-12 11
Additional information is made available by the Management Company on the following website, in accordance with the provisions of Luxembourg laws and regulations: www.ubs.com/lu/en/asset_management/investor_information.html
This additional information includes the procedures relating to complaints handling, the strategy followed for the exercise of voting rights of the Fund, the conflict of interest, the remuneration and best execution policy.
UBS (Irl) ETF plc - Cyber Security Policy
UBS (Irl) ETF plc (the "Company") is regulated by the Central Bank of Ireland (the "Central Bank") and has adopted this cyber-security policy (this "Policy") as part of its internal arrangements to ensure it has effective and robust safeguards in place to mitigate the risk of a cyber-security attack and document its reliance on third party service providers' cyber-security arrangements to protect the Company's technology and assets.
As a regulated entity, the Company is committed to ensuring the highest possible standards including that of its cyber-security arrangements.
As the Company is an investment fund it places reliance on the cyber-security policies of the Investment Manager, the Distributor, the Administrator, the Custodian, the Auditors and the Legal Advisors of the Company (together the "Service Providers") as they are the front line of defence for the Company and have the necessary infrastructure, systems and controls in place to mitigate these cyber-security attacks on the Company's technology and assets.
The Company is satisfied that each Service Provider has a robust and effective cyber security policy in place to mitigate the risk of cyber-security attacks on the Company's technology and assets.
Where a cyber-security breach has occurred that impacts investors or the Company's technology or assets, the Service Provider is required to immediately notify Michael Bem and Andreas Haberzeth providing them with full details of the issue, the impact and remediation steps.
Each Service Provider shall confirm in writing, on an annual basis, that their cyber security policies are being adequately maintained, reviewed and tested annually and that they are operatively effectively. They shall also provide a full report on their cyber security policies to the Board on an annual basis.
UBS (Irl) ETF plc and UBS ETF SICAV - Whistleblowing Policy
[Note: Defined terms in the below policy are all contained within the Procedures Manual of the Fund, where this policy will be maintained]
UBS has a policy entitled “Whistleblowing Protection for Employees” which is applied to the UBS group. As part of this policy all UBS employees are encouraged to promptly report any conduct which they reasonably believe violates any applicable laws, regulations, rules, or other legal requirements, or applicable UBS codes of conduct and policies, ethical code or any professional standards, with assurance that they will receive adequate protection.
The UBS (Irl) ETF plc has adopted this UBS Whistleblowing policy. Any non-UBS employees that perform duties for the Company has access to the below UBS Whistleblowing Hotline to report any concerns which he/she may wish to raise in the form of a whistleblowing disclosure;
Country : UK
Country Code: 00 44
Local Access Number: 20 756 75002
Toll-Free Access Number: 0800 0 684 827
The UBS ETF SICAV has adopted this UBS Whistleblowing policy. Any non-UBS employees that perform duties for the Company has access to the below UBS Whistleblowing Hotline to report any concerns which he/she may wish to raise in the form of a whistleblowing disclosure;
Country : Luxemburg
Country Code: 00 352
Local Access Number: 451212334
Toll-Free Access Number: 80023230
The Board will review this whistleblowing policy on an annual basis with a view to making changes when considered necessary or appropriate for the Company. Any amendments to this whistleblowing policy shall be approved by the Board.
Contact person for any complaints
In case you wish to address any complaint to UBS Fund Management (Luxembourg) S.A., please send your concerns to:
UBS Fund Management (Luxembourg) S.A.
Head of Compliance
33A avenue J.F. Kennedy
email : firstname.lastname@example.org
The Compliance department will confirm receipt of your mail and organize the answer to your concerns in the shortest possible timeframe.
In case you wish to address any complaint to UBS (Irl) ETF plc, please send your concerns to:
5 George’s Dock
You will receive confirmation of receipt of your mail and the answer to your concerns will be provided in the shortest possible timeframe.