We value your feedback. If you got any questions or comments on our products and services, please let us know by:
- Visiting any of our UBS (China) Ltd Branch/Sub-branch and speaking to your Client Advisor or any of our branch/sub-branch staff;
- Calling the Complaint hotline: 4008106299
(Office hours: Monday to Friday, 9:00-17:30, except public holidays)
For any requests received during non-office hours, i.e. from 17:30 to 9:00 or on public holidays, we will be in touch with you on the next working day (from 9:00 to 17:30) as soon as we can.
- Emailing to firstname.lastname@example.org and we will reply as quickly as possible.
Please include the following fields in your email:
Mobile Phone Number:
Details of your complaint or feedback and suggestions:
- Mailing to Client Complaint Handling Unit, COO Office; Unit 1220B-1230, Winland International Finance Center, No.7 Finance Street, Xicheng District Beijing 100033 China
We will keep your personal information and feedback strictly confidential.