Customer service We are there for you - 365 days a year
In an emergency, you can contact your bank at any time. To block your credit card, Maestro Card or V PAY Card in the event of theft or loss, all you have to do is call the customer service. Should you have any other questions or concerns, our customer service for accounts and banking packages will be happy to help you.
Customer service for blocking credit cards and debit cards
|
Card |
Switzerland |
Outside Switzerland |
|---|---|---|
Standard/Gold Credit Card |
044 828 31 35 |
+41 44 828 31 35 |
Platinum Credit Card |
044 828 31 31 |
+41 44 828 31 31 |
Maestro Card |
0800 888 601 |
+41 848 888 601 |
Customer services for accounts and banking packages
If you have any questions on your accounts and our banking packages, you can call our hotline. Contact us or we would be happy to call you back.
Contact us
Monday to Friday
8 a.m. – 6 p.m.
UBS Bancomats and UBS Multimats
You can withdraw cash around the clock at a Bancomat. At a Bancomat Plus, it is not only possible to withdraw Swiss francs and euros; you can also pay money into your account. And you can take care of your banking transactions conveniently at a Multimat – without having to worry about bank opening hours or Internet access.
UBS Platinum Service
Only the best for our clients with a Platinum Credit Card: we have put together a range of attractive offers from selected partners for you on our Platinum website.
FAQ
There are a number of questions which are frequently asked. Here you can find answers to questions on