UBS Credit Cards
Our Customer Service staff are on hand 24 hours a day, 365 days a year. We are here to deal with your questions, suggestions, emergencies and card blocking requests:
Tel. +41-44-828 31 34
In the case of loss, theft or potential misuse of your card, please notify us immediately by telephone. Our Customer Service staff are there for you 24 hours a day:
UBS Credit Cards
UBS Card Center
044-828 31 34
+41-44-828 31 34
UBS Customer Service Center
0800 888 601
+41-848 888 601
The SOS Assistance Service operates worldwide 24 hours a day, providing you with travel information and any other type of on-the-spot assistance you may require.
The SOS Assistance Service comprises the following services:
- Help with important travel information (visa requirements, immunizations, customs, currencies, etc.)
- Support organizing correspondence doctors abroad
- Long-distance medical advice if you cannot contact a local doctor
- Advance payment for admittance to hospital and medical costs
- Support arranging legal assistance
To receive travel information and on-the-spot assistance: Dial +41-44-723 44 88
Would you like to change the limit of your UBS Credit Card? If so, please fill out the «Change of card limit» form below in full, sign it and send it to us.
Have you discovered discrepancies on your credit card statement? If you have, you can reclaim these using the complaints form.
We can only lodge a complaint to the affected company if you object to the transaction in writing within 30 days of the statement date.
Cutting-edge technology helps to make UBS credit cards a secure way to pay. If your card is lost or stolen, your liability for unauthorized use of the card is limited to CHF 100. Please refer to the sections of the General Terms and Conditions relating to due care and attention and take note of our security tips.
Products and services in these webpages may not be available for residents of certain nations. Please consult the sales restrictions relating to the service in question for further information.
© UBS 1998 - 2014. All rights reserved.