FAQ business card basic Questions and answers about your Business Card Basic
 

Business Card Basic

Why does our company have to submit a form to open a UBS Business Card Basic main account when we already have a bank account with UBS?

The UBS Business Card Basic main account is separate from any other bank account. The details on the form are essential for opening a UBS Business Card Basic account; you only have to complete the form once for your initial application.

What are the spending limits for the UBS Business Card Basic?

You can set the limits individually for each card. The minimum limit is CHF 2,000.

I have reached the limit on my card and have therefore deposited some money into my card account. Why am I still unable to use this card?

Amounts paid in to your UBS Business Card Basic are transferred to your company's main account, so the money is available there. We can, of course, credit the amount immediately to your card. To do this, please contact us at +41-44-828 37 37.

I can't withdraw cash with my UBS Business Card Basic.

Your company specified on the card application form whether employees can withdraw cash or not using their credit card. Before we can grant authorization for cash withdrawals, we need written confirmation from your company.

Can a sole proprietorship benefit from the advantages of a UBS Business Card Basic?

Yes. In general we can provide company credit cards for any legally recognized company, which includes sole proprietorships, foundations, associations, and similar institutions. Applications are checked on the basis of corresponding criteria.

Who is authorized to request changes to addresses, set higher limits, and make other types of changes for the UBS Business Card Basic?

All requests for modifications must be sent in writing by fax (+41-44-828 33 76) or post to UBS Card Center (Flughofstrasse 35, P.O. Box, CH-8152 Glattbrugg) and must bear a legally valid signature.

What insurance cover does my UBS Business Card Basic offer?

You can request detailed confirmation of your insurance by phone at any time by calling 044-828 37 37 or by fax at 044-828 33 76.

Lottery sales (with the exception of Swisslos and Loterie Romande), competition and casino sales count as cash withdrawals on which a commission of 4% will be charged as of May 1, 2017. A maximum of CHF 100, EUR 100 or USD 100 will be charged per transaction.

When you make a payment abroad with your company credit card in Swiss francs, from May 1, 2017, an additional charge of 1.5% will be made. This applies both to payments at card terminals and to payments in foreign online shops.

Our tip: Pay in the currency of the country in question – that way you will generally benefit from a more favorable exchange rate.

The processing surcharge for foreign currency transactions starting May 1, 2017, will be 1.5% (previously 1%). If you pay with your card in a foreign currency, the amount will be converted to the card currency in the statement.

Our tip: Pay in the currency of the country since hotels, restaurants and stores often offer an unfavorable exchange rate.

Who can I contact if I have questions about my UBS Business Card Basic?

You can contact the UBS Card Center for any questions about your UBS Business Card Basic: Phone 044-828 37 37 or fax 044-828 33 76.

For questions about a pending card application, please contact our New Clients department: Phone 044-828 34 35 or fax 044-811 05 89.

For questions on your personal card, please call us at 044-828 35 01.

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