Change address or access authorization
Step 1:
Select authorized user
Step 1:
Select authorized user
In e-banking open user administration via "Administration > User administration".
In the overview, click the authorized user for which you want to modify the address or access authorization.
Step 2:
Modify address
Step 2:
Modify address
In the overview "User data and address", click "Edit" and then complete the required address changes.
Important: Store the mobile number of the authorized user if it is missing. This number is required to activate the Access App.
Click "Save".
A second administrator must now approve the changes (under "Documents and approval").
Step 3:
Modify access authorization
Step 3:
Modify access authorization
In the left navigation area, select the entry "Access authorizations" and click "Edit".
Change the access authorization for the individual services.
Click "Next" to access the next service areas. Once you have completed all modifications, click "Go to check".
Step 4:
Check details
Step 4:
Check details
Check the details entered and the selected access authorizations.
Click "Confirm".
Step 5:
Save changes
Step 5:
Save changes
The changes are now saved. A second administrator must approve the changes (under "Documents and approval").
