How can I close my rental surety account and when do I get my rental deposit back?

You can close your rental surety account and request the return of your rental deposit using the form below.  Your deposit, including interest, will then be transferred to the bank account you specified. Please note the following important information about termination.

In many cases, however, the management of your rental unit will take care of this, which means you won’t need to take any action.

Please note the following information to ensure the process goes smoothly

Payment to

Payment to

Required signature(s)

Required signature(s)

Payment to

Lessee (single dependency)

Required signature(s)

Lessor / agent

Payment to

Lessee (and/or relationship)

Required signature(s)

Lessor / agent

Payment to

Multiple lessees (collective relationship)

Required signature(s)

Lessor / agent / remaining lessees

Payment to

Lessor / agent

Required signature(s)

Lessor / agent and lessee

  • All signatures must always be originals
  • To  ensure correct processing, we require the following information: account number / IBAN, name of the bank, name of the account holder
  • Deletions or corrections cannot be accepted

In the case of death, we also require the following documents:

  • A copy of the family register or a copy of the certificate of inheritance from the deceased
  • A copy of a valid form of ID (passport, ID or driving license) of all heirs
  • Signatures of all heirs on the termination order for the deposit

Fill out the PDF form on the computer

Save the PDF form on your computer (don’t open in a browser). Then open the PDF and fill it out.

Send the completed and signed form to the following address:
UBS Business Solutions AG
CLM Account Deactivations PK
BSSH / HBQ5
P.O. Box
8098 Zürich