Useful e-banking tips
for your vacation
With the Mobile Banking app and e-banking, you can keep complete control over your finances, even on vacation. We have compiled some helpful tips about cards, security and support for you here.
Vacation tip #1
Keep your card transactions under control
Do you want to keep full control over your card payments, even when you're abroad? If you set up the notification function in e-banking under "Cards", you'll be informed about every card transaction by SMS or e-mail*. This will help you to keep a constant overview.
Vacation tip #2
Protection against card misuse
Under "Cards > Maestro Cards" in e-banking, you can define whether your UBS Maestro Card can be used worldwide, in Europe or only in Switzerland and Liechtenstein, and set your own daily and monthly limits*. This reduces the risk of your card being misused.
Vacation tip #3
Increase the available amount on your card
If you reach your card limit while you're on vacation, you can transfer money to your credit or prepaid card at any time under "Payments > Enter payment". With the Mobile Banking app or
e-banking, you can carry out transfers to your card account quickly and securely.
Vacation tip #4
Block your lost or stolen credit cards yourself
It’s annoying losing or having your credit card stolen – especially on vacation. Block lost or stolen credit and prepaid cards in e-banking under "Cards > Administration"* quickly and without having to make expensive phone calls. A replacement card will be ordered automatically.
Vacation tip #5
Take advantage of 24/7 support
The UBS support team will be happy to help you and answer questions about your banking transactions around the clock, anywhere in the world. Select the callback function under "Contact" in the Mobile Banking app or in e-banking, and the UBS support team will soon be in touch with you. This saves you wasting time call queuing.
Vacation tip #6
Log in conveniently without a card reader
With the Access Card Display, you can leave your card reader at home, without missing out on the full functionality of the Mobile Banking app (e.g. access to all transaction details, approval of e-bills) and to log into e-banking. With the Access Card NFC, you won't even need to type in your access code if your smartphone supports wireless exchange of data via NFC (Near Field Communication).
You can order cards in e-banking under "Offerings > Means of access".
Vacation tip #7
Keep an eye on your vacation budget
Do you want to analyze your expenses after getting back from your vacation? Or do you want to define a vacation budget for 2015? With the Personal Financial Assistant, you can keep a constant overview of your expenses and easily draw up individual budgets and savings goals.
Vacation tip #8
Make saving easy
If you'd like to go on a longer trip this year or next, do you need to set a specific sum aside to do so? The Personal Financial Assistant can help you to achieve your savings goal step by step under "Budget > Savings goals" in e-banking.
* This function can only be configured in e-banking and not via the Mobile Banking app.
Mobile Banking app
Download and activate now.
2) Activate the app
The first time you use the app, it can be set up and activated directly in the app or in UBS e-banking under "Settings > Mobile Services > Mobile Banking".
You can access information about your credit or prepaid cards, even when on the move. Simply activate this function in UBS e-banking under the "Cards" menu item.
Don't you use UBS e-banking yet?
Complete the e-banking agreement and return the signed contract to UBS. Your personal access data and login will be sent to you by post.