Welcome to UBS in India

For information about UBS in India, please contact our Mumbai Branch

Grievance Redressal Procedure

UBS AG is committed to the fair and efficient resolution of client complaints. If you have a query or wish to make a complaint please contact us.

Level 1: Letter to Nodal Officer
Please write a letter to Anukrti Sharma, the Nodal Officer of the Bank explaining the details of the issue.
Name
Anukrti Sharma
Title Executive Director, Compliance
Address
UBS AG
3/F, 2 North Avenue, Maker Maxity,
Bandra-Kurla Complex, Bandra (E), Mumbai 400 051
Telephone
+91 22 6155 6503
Fax number
+91 22 6155 6435
Email anukrti.sharma@ubs.com

Level 2: Escalation to Senior Management
If you do not receive a resolution within 20 working days or are not satisfied with the response provided, please write to:
Name
 
Aashish Kamat 
Title Chief Executive Officer
Address
 
UBS AG
3/F, 2 North Avenue, Maker Maxity,
Bandra-Kurla Complex, Bandra (E), Mumbai 400 051
Email aashish.kamat@ubs.com

UBS AG, Mumbai Branch

Address:

(Scheduled Commercial Bank)
3/F, 2 North Avenue, Maker Maxity,
Bandra-Kurla Complex, Bandra (E)
Mumbai 400 051
India

Telephone:

+91 22 6155 6400

Fax:

+91 22 6155 6435

Business Hours:

Monday to Friday 9.30 AM to 2.30 PM

Customer Facilitation Centre

Address: 3/F,  2nd North Avenue,
Maker Maxity, Bandra Kurla Complex,
Bandra (East), Mumbai 400051
Contact name:
Chandrika Khaspa
Telephone:
+91 22 61556509
Fax: +91 22 61556298
Email
chandrika.khaspa@ubs.com

Fraudulent investment schemes

UBS AG, Mumbai branch has received some enquiries from general public regarding certain third party entities with no connection to UBS which are seeking to collect deposits on the basis of alleged investor guarantees granted by UBS AG. Typically, the false claims are a fraudulent means of garnering funds, typically via a website which may display the UBS logo.  Should you be aware of entities offering these guarantees please contact UBS's Legal and Compliance representative at: