Hotline for private clients - We're there for you

Check your account balance, credits and debits, or your custody account holdings - these are just some of the things you can do conveniently via our Service Line. We'll be happy to call you back, too. Just arrange a time when it's convenient for you.

Hotline for general enquiries

0848 848 054*

From Monday to Friday, 8 a.m. to 6 p.m.

More services

If you've moved house, you can change your address online.

Do you want to have your Maestro card or credit card blocked?

Questions about e-banking or mobile banking?

 * Standard rate. Exceptions: Possible surcharge by Telekom providers, if the calls occur of a cell phone, of a telephone box or from abroad.