Our customer service is there for you 365 days a year.

You can always reach us whatever the reason- customer service is ready to assist you 24 hours a day, seven days a week. One call is all it takes to have your card blocked. We will naturally also be available to assist you should have any questions or modification requests.

If your card has been lost or stolen or if you suspect your card is being used for fraudulent purposes, please notify us immediately by telephone. You can contact us at any time at the following numbers:

Card

Switzerland

Abroad

UBS Standard and Gold Credit Card,
UBS Prepaid Card

044-828 31 34

+41-44-828 31 34

UBS Platinum Credit Card

044-828 31 31

+41-44-828 31 31

UBS Maestro Card and UBS Customer Card

0800 888 601

+41-848 888 601

We are happy to answer all your questions about UBS cards.

  UBS Prepaid and Credit Cards

Switzerland

Abroad

UBS Card Center

044-828 31 34

+41-44-828 31 34

UBS Platinum Service Center

044-828 31 31

+41-44-828 31 31

Address
UBS AG
Flughofstrasse 35
P.O. Box, CH-8152 Glattbrugg

 

 

UBS Maestro Card and
UBS Customer Card

Switzerland

Abroad

UBS Customer Service Center

0800 888 601

+41-848 888 601

UBS branches near you

Would you like to change the limit of your UBS Credit Card? If so, please fill out the "Change of card limit (PDF, 269 KB)" form, sign it and send it to us.

To change your Maestro Card card limit, please contact your UBS advisor or call the UBS Service Line on 0800 888 601.

If you find any discrepancies on your monthly statement, please dispute them within 30 days of the statement date. Please use our objection form for this purpose.

UBS cards are a safe means of payment thanks to the latest technology. Please also refer to the sections of the General Terms and Conditions relating to due diligence and attention and take note of our security tips.