Our customer service is there for you 365 days a year.

You can always reach us whatever the reason- customer service is ready to assist you 24 hours a day, seven days a week. One call is all it takes to have your card blocked. We will naturally also be available to assist you should have any questions or modification requests.

Blocking your cards

If your card has been lost or stolen or if you suspect your card is being used for fraudulent purposes, please notify us immediately by telephone. You can contact us at any time at the following numbers:

Card	Switzerland	Abroad
UBS Standard and Gold Credit Card, UBS Prepaid Card	044-828 31 34	+41-44-828 31 34
UBS Platinum Credit Card	044-828 31 31	+41-44-828 31 31
UBS Maestro Card and UBS Customer Card	0800 888 601	+41-848 888 601

General information

We are happy to answer all your questions about UBS cards.

UBS Prepaid and Credit Cards	Switzerland	Abroad
UBS Card Center	044-828 31 34	+41-44-828 31 34
UBS Platinum Service Center	044-828 31 31	+41-44-828 31 31
Address UBS AG Flughofstrasse 35 P.O. Box, CH-8152 Glattbrugg

UBS Maestro Card and UBS Customer Card	Switzerland	Abroad
UBS Customer Service Center	0800 888 601	+41-848 888 601

UBS branches near you

Changing your card limit

Would you like to change the limit of your UBS Credit Card? If so, please fill out the "Change of card limit " form, sign it and send it to us.

To change your Maestro Card card limit, please contact your UBS advisor or call the UBS Service Line on 0800 888 601.

Disputing bills

If you discover discrepancies on your credit card statement, you can dispute them within 30 days. Please use our objection form for this purpose.

Important information: We can file a complaint with the company in question only if you object to the transaction in writing within 30 days of the billing date.

If your UBS Maestro Card transactions show discrepancies, please contact your UBS advisor or call the UBS Service Line on 0800 888 601.

Security

UBS cards are a safe means of payment thanks to the latest technology. If your card is lost or stolen, your liability is limited to 100 francs. Please refer to the sections of the General Terms and Conditions relating to due diligence and attention and take note of our security tips.