Disputing a statement
I have checked my monthly statement and I dispute one or more debits for the following reason (only one can be selected):
Goods/service not received
I have not received the goods/service that I ordered.
I have cancelled or returned the goods/service that I ordered.
Paid using another method
The debited amount was not paid using my credit card, but by another method of payment (Maestro card, cash, etc.).
Cash not received
I did not receive the required amount in this cash withdrawal.
None of the above reasons apply.
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