Change of address
Have you moved house? The easiest way to change your address is online within e-banking under User profile -> Contact data.
You can also tell UBS about your change of residential address:
- In writing by mail to: UBS AG, P.O. Box, 8098 Zurich, Switzerland. You can also use the change of address card provided by Swiss Post. Please don’t forget to provide a legally valid signature (by the contracting partner, not by an authorized representative) on your change-of-address notification.
- On the phone via your personal client advisor or our Service Line on 0848 848 054* (Monday through Friday, 8:00 a.m. to 6:00 p.m.). Depending on the change of address, you will be sent a form to sign. In this case, we’ll change your address immediately after receiving the new details from you.
- In person at one of our branches. Please bring along a legally valid form of identification and your bank card.
Please bear in mind that, in order to safeguard your personal security, we cannot accept changes of address via unsecured e-mail or a contact form.
* Standard rate. Exceptions: some telecommunications providers may charge more if the call is made from a cell phone, a phone booth or from abroad.
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