Account Information

Services and Fees

Client Privacy Code

Cheque Holding Policy

Interest Rates

Complaint Handling Process:

UBS Bank (Canada) (the "Bank") takes all client complaints seriously. A link to the Bank's complaint handling process is provided below, along with information regarding complaints handled by the Bank's Ombudsman (the "Ombudsman").

 Year  2012 2013
Number of Complaints dealt with by the Ombudsman  0 0
Average length of time (in days) taken by the Ombudsman to deal with a complaint  0 0
Number of complaints resolved by the Ombudsman in accordance with the Bank's Complaint Handling procedures to the satisfaction of the person who made the complaint  0 0

For further information please: