Services and Fees
Client Privacy Code
Cheque Holding Policy
Complaint Handling Process:
UBS Bank (Canada) (the "Bank") takes all client complaints seriously. A link to the Bank's complaint handling process is provided below, along with information regarding complaints handled by the Bank's Ombudsman (the "Ombudsman").
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|Average length of time (in days) taken by the Ombudsman to deal with a complaint||0|
|Number of complaints resolved by the Ombudsman in accordance with the Bank's Complaint Handling procedures to the satisfaction of the person who made the complaint||0|
For further information please:
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