The UBS Platinum Assistance Centre is available 24 hours a day, 365 days a year to answer any questions you may have regarding you UBS MasterCard Platinum. They also provide assistance with the following services as needed:
Travel assistance
Travel information (visa and entry requirements, recommended vaccinations, customs formalities, tips on sensible payment methods when travelling, currency and exchange rates, etc.)
Unexpected return as a result of hospitalization/death of a relative
Assistance when trip is interrupted due to major damage to the home/residence of a cardholder
Administrative support in the event of loss/theft of important travel documents
Advances on costs if the card is lost or stolen
Search for and forwarding of lost luggage
Medical assistance
Advances on costs
Transport costs associated with, repatriation following medical treatment, or in the event of death
Medical assistance: locating the nearest doctor or hospital
In the event of an emergency: organizing visits from friends and relatives
Organizing accommodation during the period of convalescence
Repatriation of children younger than 15 in the event of illness/injury of the cardholder
Legal Assistance
Locating legal advice and attorneys
Posting bail
Delivery Services
Delivery of flowers
Information on events, concerts, etc., reservations and delivery of tickets
UBS AG is registered as a branch in England and Wales Branch No. BR004507 (A public company limited by shares, incorporated in Switzerland whose registered offices are at Aeschenvorstadt 1, CH-4051, Basel and Bahnhofstrasse 45, CH-8001 Zurich). Registered Address: 1 Finsbury Avenue, London EC2M 2PP. Authorised and regulated by the Financial Services Authority. A member of the London Stock Exchange.