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Annual report 2008 (restated May 20, 2009) >
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Wealth Management US >
Business description
Wealth Management US  Business description  Business Wealth Management US provides wealth management services to US private clients. On 31 December 2008, the business unit had
CHF 600 billion in invested assets. Organizational structure Wealth Management US is headquartered in Weehawken, New Jersey, where most corporate and operational functions are located.
The client-facing organization consists of the branch network in the US and Puerto Rico, with more than 8,100 financial advisors.
The branch network is staffed by regional managers, market area managers, branch office managers, financial advisors and administrative
support staff.
Established as part of Global Wealth Management & Business Banking in 2005, the business unit continues to evolve to meet
the specific needs of its client base. Key acquisitions and transactions over the last three years included:
- August 2006 acquisition of the private client services branch network of Piper Jaffray. - February 2007 acquisition of the McDonald Investments' private client branch network. - October 2008 saw the Investment Bank's municipal securities operations serving private clients transfer to Wealth Management
US (following UBS's decision in June 2008 that its Investment Bank would exit the institutional municipal securities business).
Legal structure
In the US, the business unit operates through direct and indirect subsidiaries of UBS. Securities and operations activities
are conducted primarily through three registered broker-dealers: UBS Financial Services Inc., UBS Financial Services Inc.
of Puerto Rico and UBS Services USA LLC. Wealth Management US's banking services include Federal Deposit Insurance Corporation
(FDIC)-insured deposit accounts and enhanced collateralized lending services, which are conducted through UBS Bank USA, a
federally regulated Utah bank.
Competitors Wealth Management US competes with national full-service brokerage firms, domestic and global private banks, regional broker-dealers,
independent broker-dealers, registered investment advisors, commercial banks, trust companies and other financial services
firms offering wealth management services to US private clients. In 2008, the financial crisis triggered consolidation within
the industry that directly impacted the business unit's major competitors: Citi Global Wealth Management, Merrill Lynch Global
Wealth Management, Morgan Stanley Global Wealth Management Group and Wachovia Securities. Specifically, Merrill Lynch was
acquired by Bank of America, effective 1 January 2009 and Wachovia Corporation was acquired by Wells Fargo, effective 31 December
2008. In January 2009, Morgan Stanley and Citi announced an agreement to combine Morgan Stanley's Global Wealth Management
Group and Citi's Smith Barney unit into a joint venture called Morgan Stanley Smith Barney.
Clients and strategy Wealth Management US is focused on the delivery of services tailored to meet the needs of four distinct client segments: ultra-high
net worth (more than USD 10 million in investable assets), high net worth (USD 1 million to USD 10 million in investable assets),
core affluent (USD 250,000 to USD 1 million in investable assets) and the emerging affluent (up to USD 250,000 in investable
assets).
The business unit is committed to a number of strategic priorities, including gaining market share, achieving improved profitability,
enhancing the client experience and attracting and retaining key talent.
One long-term strategy is to ensure the delivery of a high-quality and consistent client experience as defined by the four
steps of the "UBS Client Experience": understanding client needs, proposing appropriate solutions, agreeing on and implementing
them, and reviewing progress toward client goals. To do so, the organization is focused on implementing a number of organic
growth initiatives, infrastructure enhancements and staff development programs, all aimed at fundamentally improving the way
financial advisors serve clients. In 2008, Wealth Management US expanded its services and capabilities by increasing its range
of client-segment specific offerings. Two additional private wealth management offices were opened to service ultra-high net
worth clients in Houston, Texas, and Boston, Massachusetts. With these openings, UBS has nine dedicated private wealth management
offices across the US, with additional offices to be opened in select markets through 2010. In June 2008, the first group
of UBS wealth advisors received accreditation from a new and comprehensive development program designed by UBS for advisors
focused on the high net worth segment. In the first and third quarters of 2008, investment centers in New Jersey and North
Carolina were opened to serve emerging affluent clients.
Products and services Wealth Management US offers clients a full array of wealth management services that focus on the individual investment needs
of each client. Comprehensive planning supports clients through the various stages of their lives, including education funding,
charitable giving, tax management strategies, estate strategies, insurance, retirement, and trusts and foundations. Advisors
work closely with consultants who are subject-matter experts in areas such as wealth planning, asset allocation, retirement
and annuities, alternative investments, structured products, and banking and lending. They also have access to Wealth Management
Research content to support investment decisions.
Products and services are designed to meet a wide variety of investment objectives including capital appreciation, income
generation, diversifying portfolio concentration and tax optimization. To address the full range of clients' investment needs,
Wealth Management US offers competitive lending and cash management services, including the Resource Management Account (RMA)
product, credit cards, FDIC-insured deposits, securities-backed lending and mortgages. Additionally, through Corporate Employee
Financial Services, it provides stock option and other related services to many of the largest US corporations and their executives.
The business unit's clients have the option of transaction-based or asset-based pricing for their relationships. Clients who
choose asset-based pricing have access to both discretionary and non-discretionary investment advisory programs. While non-discretionary
advisory programs enable the client to maintain control over all transactions in the account, clients with discretionary advisory
programs direct investment professionals to manage a portfolio on their behalf. Depending on the type of discretionary program,
the client can give investment discretion to a qualified financial advisor, a team of UBS investment professionals or a third-party
investment manager. Separately, mutual fund advisory programs are also offered, where a financial advisor works with the client
to create a diversified portfolio of mutual funds guided by a research-driven asset allocation framework.
Transaction-based pricing offers access to a broad range of transaction products, including individual securities such as
equities and fixed income instruments. To complement portfolio strategies, qualified clients may take advantage of the offerings
in structured products and alternative investments.
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