Our services

Product set-up
International registration
Administration/accounting including NAV calculation
Shareholder services for hedge funds
Order desk
Reporting
Ancillary services

Product set-up

Understanding the specific needs of asset managers, banks, insurance companies and pension funds across jurisdictions enables us to provide solutions that best meet your needs. We will work with your professional advisors to structure a product, including private label funds, and select the domicile that best fits your requirements.

Our services include:

Comprehensive product design
Drafting of documentation (prospectus, articles of incorporation, agreements and contracts)
Filing of registration documentation with regulatory authorities
Negotiations with supervisory authorities and assistance in obtaining stock exchange listings
Domiciliation of management companies and organization of board meetings

International registration

Our extensive knowledge of regulatory matters simplifies the process of registering and supporting your products in over 25 markets worldwide. In certain domiciles the service can include ongoing regulatory and/or tax reporting where necessary.

You can be confident that your products are compliant with the relevant regulations and will be brought to market in the shortest possible time.

Administration/accounting including NAV calculation

Our core administration processes cover:

Multiple source pricing
Transaction processing
Fund accounting
NAV calculation
Compliance management and risk control

Key benefits

Multi-source pricing functionality for all traditional securities, checked from at least two and normally three sources, ensures that valuations are of the highest quality
All positions are independently priced, regardless of complexity
Single point of contact service model - one professional, dedicated to the overall client relationship, supported by the wider resources of the team with a top to bottom understanding of the product
Our investment fund administration platform complies with UK and Continental European fund accounting standards, offering excellent compatibility with regulatory and reporting needs, including sophisticated tax figures calculation and reporting for various European distribution countries
Economies of scale and access to a wide range of cost-effective services
Outsourcing administration allows the need for expenditure on in-house systems, back-up servers, business continuity plans and charges associated with contingency sites to be reduced
Fund administration costs become fully variable
Through our processes, based on the latest technology, we provide solutions to our clients, thus optimizing their efficiency, mitigating risk and increasing returns to investors
You can be confident our products are compliant with relevant regulations and that investment restrictions are observed

Shareholder services for hedge funds

A dedicated account officer, responsible for coordinating all aspects of the relationship, provides access to a range of resources and expertise, backed up by the latest technology.

Our shareholder servicing technology offers a wide variety of features, including:

Processing of subscriptions, redemptions, switches and transfers
Equalization shares and share series accounting
Assistance in complying with international money laundering regulations
Maintenance of share registers
Customized investor reporting, including confirmations and statements
Consolidation of investor reporting

New Transfer Agency system (NTAS)
Our shareholder-servicing platform is built on the industry leading NTAS. This is a fully integrated, multi-user, real time share registration system, specifically designed to deal with the complex requirements of hedge fund processing.

NTAS has many advanced features, including:

Incentive fee calculation using equalization modules
Series of shares processing
Document tracking, with links to imaging systems
Customized reporting with over 200 report formats plus internal report-writing tool
Multi-currency capabilities

Shareholder servicing fact sheet

Order desk

Order desks are located in the following countries, servicing both traditional and hedge fund businesses:

Luxembourg
Switzerland
UK

Our order desks perform the activities in relation to subscriptions and redemptions for institutional clients, including order processing, account opening / maintenance and registrar services. The commissions management tool further supports trailer fee calculations and the processing of corporate actions, including dividend payments.

Order desk Luxembourg

Processing of unit and amount based subscriptions, redemptions and switches
Links to the main global platforms such as Vestima, Fundsettle, NSCC and Allfundsbanks
Orders accepted via Swift or through our web-based application - e-Fund services
User-friendly features include placing orders in alternative currencies and automatic file imports
Export of all transactional details from e-Fund services to file

Registered clients of Fund Services in Luxembourg can benefit from our online service by placing transactions via the internet.

Login: e-Fund Services
View: e-Fund Services (demo version)

If you are interested in getting to know more about e-Fund services, feel free to contact us
(Tel. +352-44-1010 6421).

Order desk Switzerland

Serves all fund products globally, including hedge funds
Provides electronic trading facilities for all fund classes
Experienced product specialists available to answer questions about trading, execution and settlement
Order desk works with a dedicated support infrastructure
If an instrument is not listed within 'KeyTrader' or 'FIX', order can be placed by fax or telephone

Order desk UK

Undertakes the administration of the dealing and transfer agency function for pooled fund vehicles, including OEICs, unit trusts and life funds
Provides a complete service to institutional clients including:
- processing of subscription and redemption orders
- settlement of these orders using SWIFT
- maintenance of the register and report processing

Reporting

We provide comprehensive client, marketing, regulatory and tax reporting services:

Client reporting: valuation lists, balance sheets, transactions, income figures, client statements, key figures, NAVs, portfolio details, etc
Marketing reporting: fact sheets, performance reports, peer group analysis, statistical data
Legal reporting: annual/semi-annual reports, further periodic reporting as requested by local supervising authorities and central banks in the distribution countries
Tax reporting as requested by authorities in the distribution countries

Data delivery:

Contributing services: data delivery of fund prices to media, distribution partners and market data vendors
File transfers: SWIFT, pdf, word/excel format, fax or email

We are able to provide you with customized, cost-efficient, multi lingual reporting tailored to your needs, ready for printing.

Ancillary services

Custody, forward currency hedging and credit lines for fund of hedge funds
With specialized teams in place, we can provide full administration services to fund of funds sponsors. As a one-stop shop we are well positioned to service large institutional fund of hedge fund managers who are looking to outsource both custody and administration services. In addition, we can offer foreign exchange share class and position hedging and overdraft facilities to assist with cash management requirements.