You may have heard or read about ongoing criminal attempts to procure e-banking access codes from clients of different banks.
Please beware of fraudulent emails and counterfeit bank web sites requesting security information such as your e-banking Login ID, Password and confidential account details. Such emails and web sites are usually well disguised and may appear to originate from your bankers and banks. They imitate bank email addresses and copy genuine bank logos to mislead e-banking clients into thinking their requests to be authentic and sent by your banks.
Helpdesks of UBS KeyLink will not, for example, ask you to reveal your e-banking Password or request information about your UBS bank account. UBS staff will not ask you to update or validate your e-banking Password or confidential personal data over the telephone or via email. We strongly encourage you to keep safe, private and confidential your e-banking Login ID, Password and any security items issued by us. Failure to do so could expose you to risks of fraud and may lead to financial loss and loss of account confidentiality.
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