UBS values

We know that when our clients succeed, we succeed.

We listen to our clients. This is essential to putting ourselves in the client's position and to understanding his/her needs and expectations.

By focusing on the client, we can exceed his/her expectations. We ask for feedback and act upon it – because we believe we can always do better.

We take responsibility to grow, learn and develop ourselves in order to perform at our best. We search for opportunities, take the initiative to overcome obstacles and positively influence our work environment.

We strive to improve the quality and efficiency of existing processes and services as they are a prerequisite for sustainable success. This requires the willingness to go the extra mile, take different views into account and exchange best practices.

Self-criticism prevents complacency. We constantly ask ourselves whether we execute the firm's strategy and set an example for others.

We are enthusiastic about our work since passion, commitment and energy fuel personal fulfillment and success.

We mutually support one another's success by sharing information, keeping an open mind and treating others with dignity and respect. These are central elements of our culture. Conflicts are not avoided but discussed and solved in a constructive way.

Our evaluations, rewards and promotion decisions are based on performance and contribution. Performance issues are addressed in a straightforward and honest way.

Our strengths are leveraged by embracing a global diversity of cultures, perspectives, skills and experiences. Diversity also means listening to different opinions and fostering a culture of debate.

We give people the opportunity to grow and develop in their jobs.

We communicate openly and honestly across organizational boundaries and inform others about the rationale of decisions.

We conduct ourselves with integrity and avoid any type of questionable business activity.

We establish trusting relationships and act in an open, honest and reliable manner.

We respect our clients' privacy and use information with appropriate discretion.

Corporate responsibility: We actively contribute to the communities where we do business.