Accessibility

UBS offers a specialised accessibility feature for clients, developed to provide visually impaired and motoric disabled clients visiting UBS's public website with reading ease.

The accessibility version can be accessed by clicking on the "Zoom Version" tab located at the top navigation bar on the UBS website, www.ubs.com .

Attributes of the function include:

Based on WCAG (Web Content Accessibility Guidelines) the UBS Accessibility Guidelines are part of the UBS web application style guide which is always considered when developing new applications or functions. Accessibility to UBS's e-banking is thus continually advanced. In addition, UBS is currently evaluating an e-banking card reader with PC connection, which will allow for easier and more comfortable access to UBS's e-banking services. First results of the project are expected at the beginning of 2010.

All UBS free-standing cash machines correspond to the recommendations made by ADAAG (Americans with Disabilities ACT accessibility Guidelines). These cash machines have access key buttons and PIN keypads which have been made usable for the visually impaired. Additionally, on all machines, transaction processes have been made uniform to all machines, enabling blind and disabled visitors to access money with easy by pressing select "touch points" on the keypads as well as the cash express function. Clients who cannot use a cash machine due to a disability or impairment can withdraw cash from a branch counter without being charged a fee.