Suitability

Investment & Advisory Suitability¹
Within the frame of its Four Step Client Experience (Understand - Propose – Agree & Implement – Review), Global WM&BB has established a structured advisory process, which is supported by a number of forms and tools at the disposal of the client advisors: In a first step, these forms and tools support the initial identification of a client's investment experience and knowledge, and of the client's risk appetite and capacity. In a second step, they serve the identification of an appropriate investment strategy for a specific client portfolio. Furthermore, a number of tools and platforms have been established, which allow for matching a client's risk appetite and sophistication level with appropriate investment proposals.

Product Suitability²
Advisory platforms and tools segment products along the lines of their risk / reward profiles and thereby help clients and client advisors properly assess the risk characteristics of investment products and services. Additional processes provide for checks, that product documentation made available to both client advisors and clients contains adequate and easy-to-understand information on product economics, underlying assumptions and risks, including scenario analyses and maximum loss indications, as well as clear eligibility criteria, e.g. minimum risk capacity and appetite of investors and recommended minimum holding periods. Finally, specific legal documentation is required for certain products with specific risks (e.g hedge funds).

After-Sales Communications
The Four Step Client Experience also includes regular after-sales communication. These communications are, again, supported by a number of tools and platforms, including ready-to-use reporting and presentation material.